Refund policy

ALL SALES ARE FINAL ONCE AN ORDER ENTERS FULFILLMENT, EXCEPT FOR PRODUCTS THAT ARRIVE DAMAGED, DEFECTIVE, INCORRECT, OR MATERIALLY DIFFERENT FROM THE ITEM ORDERED.

Because many No Brand Recovery products are shipped directly from manufacturing partners, are large or specialized recovery products, or involve personal-use and hygiene considerations, we do not accept general change-of-mind returns after fulfillment begins.

Custom and made-to-order products are final sale once production begins.

If your order arrives damaged, defective, or incorrect, contact us at support@nobrandrecovery.com with your order number and supporting photos so we can determine the appropriate remedy.